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 1.1 OUTREACH

 
 

 Purpose

 

P1. To reach and engage with eligible youth, employers, the community, training and education partners, and the public:

  • Provide information about the training and education opportunities the Job Corps program provides for eligible youth.
  • Ensure that Job Corps is an active member/partner in the state and local workforce training community, including one-stop centers (currently branded as American Job Centers) local Workforce Development Boards, and youth standing committees, if established.

P2. To enroll youth eligible for admission to Job Corps.

P3. To strengthen and support Job Corps as an asset and partner within the community by:

  • Involving employers in labor markets where students seek employment
  • Involving the community with the center and the students to enrich positive learning experiences and to benefit the community

P4. To comply with applicable legal requirements.​​​

 

 Requirements

 

R1. Outreach/Public Education Plan

Contractors providing enrollment and placement services must develop and implement outreach/public education plans. The plan must demonstrate collaboration and consultation between contractors and centers, and must comply with the outreach requirements of the Workforce Innovation and Opportunity Act (WIOA), Section 188, Nondiscrimination, and nondiscrimination requirements at 29 CFR 38.42. The plan must be submitted to the Regional Office for review and approval, in accordance with PRH Chapter 5, Section 5.1, R3.c, Career Development Services System (CDSS) Plan, and must include, as applicable:

​a. Outreach strategies to achieve and maintain overall design and capacity

b. Strategies to ensure coordination of efforts between contractors and centers, including the establishment and maintenance of relationships with community organizations that serve specific targeted groups referred to in c.4 below

c. A description of the public education and outreach methods, activities, events, and linkages that will be developed to:

​1. Foster referrals of eligible youth from various targeted groups referred to in R1.c.4 below.

2. Promote positive public awareness of student and center achievements.

3. Respond to media and public inquiries with consistent and factual information.

4. Reach potential applicants who represent the diversity of the community in which the Job Corps center is located in terms of the following characteristics:

(a) Gender

(b) Race and ethnicity, including status as Limited English Proficient (LEP)/English Language Learner (ELL)

(c) Disability status

5. Publicize the Job Corps program and the center in media that specifically target various populations referred to in R1.c.4 (above), such as newspapers, television and radio programs, and websites with streaming audio and video. Ensure that the selected outreach tools include media in languages appropriate to the population served by the center.

d. A description of outreach methods and materials to be distributed to, and maintained at, American Job Centers; youth standing committees, if established; schools; social service agencies including those that serve youth, foster care, and homeless youth; youth programs; organizations; communities; the general public; employers; other employment and training programs; vocational rehabilitation agencies; and other organizations or entities that serve specific targeted populations referred to in R1.c.4 (above), such as members of both sexes, individuals with disabilities, or various racial or ethnic groups. Such materials must:

1. Include center-specific information including available career technical training (CTT), certification, credentialing, and licensure opportunities.

2. Be designed to reach a diverse audience. Selected materials should be translated into languages appropriate to the population served by the center.

3. Be available in alternate formats for persons with disabilities (e.g., large print, audio tape, open captioning, Braille).

4. Include the exact language of the following tag lines, as required by 29 CFR 38.34(a): “Equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.”

5. Provide phone numbers for Text Telephone (TTY)/Telecommunication Device for the Deaf (TDD) or relay service contact for people whose disabilities prevent them from using voice telephones, where voice telephone numbers are provided for telephone contact.

6. Be distributed to schools; social service agencies, including those that serve foster care and homeless youth; youth programs; and other employment and training programs.

e. Be a direct referral system that provides unions, business/industry organizations, and individual employers a mechanism for referring youth who may be qualified to participate in Job Corps. Applicants recruited through direct referrals must meet all Job Corps eligibility and other requirements for enrollment, and fully participate in all career preparation activities. Direct referral applicants do not have priority over those waiting to enter Job Corps, nor do they have priority over those who are on a waiting list for a specific training program.

f. Provide a system to ensure timely follow-up on all referrals.

g. Have a system to document and monitor the effectiveness of outreach efforts, including efforts to collaborate with American Job Centers.

h. Have a LEP/ELL Readiness Plan that outlines the steps that will be taken to meet the needs of LEP/ELL applicants. This plan should comply with the U.S. Department of Labor Policy Guidance entitled “Policy Guidance to Federal Financial Assistance Recipients Regarding the Title VI Prohibition Against National Origin Discrimination Affecting Limited English Proficient Persons,” 68 Federal Register 32289 (May 29, 2003) (available at http://www.dol.gov/oasam/regs/fedreg/notices/2003013125.htm​).

R2. Center Information

Centers must:

a. Provide Admissions Counselors (AC) and American Job Centers with current information, including a video when possible, about all aspects of center life, including the center’s Career Development Services System (CDSS); the availability of career technical training, on-center certification, credentialing, and licensure opportunities; dorm life; center standards of conduct; recreation; and support services.

b. Provide ACs with copies of current career technical Training Achievement Records (TARs).

c. Offer center tours to prospective applicants, parents, school counselors, employers, etc., whenever possible.

d. Assign staff and students to participate in outreach activities as needed.

R3. Use of Applicant and Student Photos and Moving Images

a. All contractors and centers must ensure that photos and moving images of Job Corps applicants and students are not taken, used on printed materials, or posted on the Internet, except when proper releases have been obtained, as specified in Appendix 601 (Student Rights to Privacy and Disclosure of Information)​.

b. Job Corps centers will ensure that candidates for public office will neither be permitted to film or take photographic images on center property within 60 days of an election, nor conduct any campaign activities during a center visit.

R4. Notification of Newsworthy Events

Outreach and Admissions (OA)/Career Transition Services (CTS) contractors and centers must:

a. Notify the Regional Office of newsworthy events, press, or media coverage - including all visits by elected officials.

b. Immediately notify and consult with the Regional Office for guidance and approval of news releases regarding any adverse or negative information.

R5. Notification of Discrimination Complaints

OA/CTS contractors and centers must promptly notify the Regional Office of any administrative actions or lawsuits that are filed against the contractor or center that allege discrimination on the grounds of race, color, religion, sex (including pregnancy and gender identity, national origin, age, disability (physical or mental), genetic information, parental status, sexual orientation, marital status, political affiliation or belief, or any other prohibited factor, including those filed by students and applicants. The notification must include:

a. Names of the parties to the action or lawsuit

b. Forum (court or administrative agency) in which each case was filed

c. Relevant case numbers

The Regional Office will convey the information to the Office of Job Corps, which is responsible for promptly conveying this information to the U.S. Department of Labor Civil Rights Center (DOL-CRC), as described in 29 CFR 38.38(a).

R6. Partnerships and Linkages

OA/CTS contractors and centers will, as applicable:

a. Work cooperatively with schools; social service agencies including those that serve foster care and homeless youth; youth programs; youth standing committees, if established; community centers; other employment and training programs; state vocational rehabilitation agencies; associations; and other appropriate organizations, including organizations and other entities, that serve the targeted populations referred to in R1.c.4 (above), to promote referral of applicants who are eligible to participate in the Job Corps program. In this regard, close cooperation between the National Training Contractors (NTC) and OA/CTS contractors is essential in assisting potential students who have been referred to Job Corps by unions and/or employers that work with the NTCs.

b. Establish working relationships and partnerships, including memberships when appropriate, with one-stop centers, state and local workforce investment boards, youth standing committees that are appointed by local boards, and other local employment and training programs for youth.

c. Ensure that Job Corps services are included on the menu of services found on the Internet that are available through the one-stop centers.

d. Develop linkages and relationships that enhance the quality of services to students and the community, such as work-based learning, leisure-time employment, high school, college, career technical training programs, on-the-job training, one-stop centers, career services, and job placement.

R7. Business and Community Participation

a. The Center Director will establish and develop mutually beneficial business and community relationships and networks, including with local boards, to enhance the effectiveness of the center. Relationships will be established and maintained, at a minimum, with the following:

1. Local and distant employers to the extent practicable (Outreach must be conducted in coordination with other Federal and non-Federal programs conducting similar outreach to employers.)

2. Applicable one-stop centers and local boards to:

(a) Provide information on training opportunities available through Job Corps.

(b) Encourage referral of appropriate potential students.

(c) Identify job opportunities for Job Corps graduates.

3. Entities offering apprenticeship opportunities and youth programs

4. Labor-management organizations and local labor organizations

5. Employers and contractors that support national training programs and initiatives

6. Community-based organizations, non-profit organizations, and intermediaries providing workforce development-related services

b. Centers will establish a Community Relations Council (CRC) to serve as a liaison between the center and the surrounding communities. The Community Relations Council will be used as a forum to:

1. Inform the community about projects of the Job Corps.

2. Share information about changes in center rules, procedures and activities that may affect the community.

3. Plan events of mutual interest to create and maintain community relations and community support.

c. The Council will have the following features:

1. Be representative of business, civic, and educational organizations; elected officials; law enforcement agencies; and other service providers, including organizations and entities that serve targeted populations.

2. Include student and staff representatives.

3. Meet at least once per quarter to consider issues of mutual interest to the center and the community.

4. Maintain records of Council meetings, documenting attendance and recommendations.

d. The business and community participation requirements outlined above should be carried out for Job Corps centers that are not yet operating at least 3 months prior to the date on which the center accepts its first enrollee.

R8. Workforce Councils

a. Each Job Corps center will establish a workforce council whose members are appointed by the Center Director.

b. The workforce council will include:

1. Non-governmental and private sector employers

2. Representatives of labor organizations, where present, and of employees

3. Job Corps students and graduates

4. In the case of the single State local area, a representative of the State Board

c. A majority of the workforce council members must be business owners; chief executives or chief operating officers of non-governmental employers; or other private sector employers who have substantial management, hiring, or policy responsibility, and who represent businesses with employment opportunities in the local area and the areas in which students will seek employment.

d. The workforce council may include, or otherwise provide for consultation with, employers from outside the local area who are likely to hire a significant number of students from the Job Corps center.

e. The workforce council may also include members of applicable local boards, provided they meet the requirements described in b and c above.

f. Workforce Council Responsibilities

1. Work closely with all applicable local boards and review labor market information (LMI) to determine and provide recommendations to the Regional Office regarding the center’s career technical training offerings, including identification of emerging occupations suitable for training.

2. Review all relevant labor market information, including related information in the State Plan or Local Plan, to:

(a) Recommend in-demand industry sectors or occupations in the area where the center operates.

(b) Determine employment opportunities in the areas in which students intend to seek employment.

(c) Determine the skills and education necessary to obtain the identified employment.

(d) Recommend to the Secretary the type of career and technical training that should be implemented at the center to enable students to obtain the employment opportunities identified.

3. Meet at least once every six months to reevaluate the labor market information and other relevant information, to determine and recommend to the center dir​ector any necessary changes in the career technical training provided at the center.

g. The responsibilities outlined above should be carried out for Job Corps centers that are not yet operating at least 3 months prior to the date on which the center accepts its first enrollee.

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 Exhibits

 
  
Exhibit 6-13 Right to Use Photographic Likeness or Moving Images-Release form for Adult Students
Exhibit 6-14 Right to Use Photographic Likeness or Moving Images-Release Form for Minors
 

 Appendices

 
  
Appendix 601 Student Rights to Privacy and Disclosure of Information
 

 Legal/CFR Requirements

 
  
29 CFR 38.34(a)
29 CFR 38.38(a)
29 CFR 38.42
Policy Guidance on the Prohibition of National Origin Discrimination as it Affects Persons with Limited English Proficiency [05/29/2003]
The Workforce Innovation and Opportunity Act (WIOA)
 

 Web Resources

 
  
American Job Centers